Get in touch

Contact our editorial team

We respond to all serious inquiries within two business days. Use the appropriate channel below so your message reaches the right editor.

How to reach us

We respond to all serious inquiries within two business days. Please use the appropriate channel below so your message reaches the right editor.

Editorial
Methodology questions, data corrections, tips, requests for comment, press inquiries. Response within 2 business days.
Rankings submission
For BPO providers requesting evaluation for an upcoming ranking. Free of charge. Qualified submissions evaluated within 10 business days.
Partnerships
Editorial collaborations, research co-production, syndication requests. No sponsored content; see our editorial independence policy.
Privacy & data
GDPR data access requests, CCPA deletion requests, cookie consent issues. See our Privacy Policy for your rights.
Legal
Trademark concerns, copyright inquiries, legal notices. See Terms of Use for governing law and dispute resolution.
General
Everything else. If you are not sure which inbox applies, use this one and we will route your message internally.

Mailing address

Outsourcing Review Editorial
Attn: Editor
Address available on request to [email protected]

For paper correspondence requiring a mailing address (subpoenas, legal process, DMCA notices), please email [email protected] and we will provide the current address.

Response time commitments

We take responsiveness seriously. Our commitments:

  • Editorial inquiries: within 2 business days
  • Rankings submissions: within 10 business days (longer for pre-publication evaluation)
  • GDPR/CCPA data requests: within 30 calendar days (statutory maximum)
  • Legal and compliance: within 5 business days

What we do not do

Please do not contact us for

Paid placement. We do not accept sponsored content, affiliate fees, or paid rankings positions. See our editorial independence policy on the About page.

Removal from rankings. Providers cannot buy removal from critical analysis. Factual errors are corrected on request with supporting documentation; opinions and verdicts are editorial decisions.

Backlink exchanges. We do not swap links or participate in link schemes. Legitimate editorial collaborations are welcome at [email protected].

Press and media

For press inquiries, interview requests with our analysts, or permission to syndicate our research, email [email protected]. We respond to press requests within one business day.

Journalists citing our rankings in third-party publications may quote freely with attribution to Outsourcing Review and a link to the source URL. Please notify us at the editorial address when a story is published so we can add the citation to our press mentions page.